How do I change the frequency on my plan?

Some councils support changing the frequency of a flexible payment plan directly — if yours does, you can follow the steps outlined here.

If frequency changes aren't supported for your council, you'll need to cancel your existing plan and create a new one with your preferred frequency. If you don't have your QR code, you can use these steps to link your property and set up a new plan — or find the link to Payble directly on your council's website.