How do I manage my notification methods?

Modified on Tue, 22 Sep at 2:38 PM

How do I manage my notification methods?

This document explains how you can adjust your methods for receiving notifications.

Additional Information

Before you start: Payble is required to send some notifications (such as a failed payment attempt or a plan cancellation) to your authentication method — the mobile or email address you use to sign in to Payble. These mandatory notifications cannot be disabled.

 

How-to

Step 1: Sign in to your account

 

To change your profile, notification methods, or view your plan in Payble, sign in using the same authentication method you used when setting up your plan (mobile or email). You will not be able to view your plan if you haven’t authenticated with the same method.

 

Sign-in screen for accessing your Payble profile

 

Step 2: Open Manage notifications

 

After you sign in to Payble, if you are using a desktop browser, click the Options button on the top banner, then Manage notifications.

 

Options menu with Manage notifications selected on desktop

 

If using a mobile browser, click the Menu button, then Manage notifications.

 

Manage notifications option under the mobile menu

 

Step 3: Update your notification preferences

 

You can now toggle your notification preferences, provided you have both an email and a phone number added to your account — see How do I change my contact information?

 

Notification preference toggles for email and mobile

 

Step 4: Save your changes

 

Toggle the required changes, and then click Save.

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